FAQ

FAQ

Answers to the questions partners and clients ask most often about our SharePoint, Power Platform, Microsoft 365, and AI delivery services. If your question relates to scoping a specific engagement, use the Connect With Us page to send an inquiry and we will respond with a tailored answer.

Answers to the questions partners and clients ask most often about our SharePoint, Power Platform, Microsoft 365, and AI delivery services. If your question relates to scoping a specific engagement, use the Connect With Us page to send an inquiry and we will respond with a tailored answer.

About Clouds Connected

1. What does Clouds Connected do?

2. Where is Clouds Connected based?

3. How long has the firm been operating?

4. What certifications does Clouds Connected hold?

5. What industries do you serve?

6. Do you work directly with end clients?

7. What size organizations do you typically support?

How We Engage

8. What does a typical engagement look like?

9. Do you offer pre-sales support to partners?

10. Do you take short-term or part-time consulting work?

11. How do you price engagements?

12. Can you augment our existing delivery team?

13. How do I start a conversation about an engagement?

SharePoint Server (On-Premises)

14. Which versions of SharePoint Server do you support?

15. Can you upgrade our SharePoint 2016 farm to Subscription Edition?

16. Do you provide ongoing farm support and patching?

17. How do you validate patches before applying them to production?

18. Can you help with large content database upgrades?

19. Can you recover a failed PSConfig or upgrade?

20. Do you support multi-farm environments?

SharePoint Online Migration

21. Can you migrate our on-premises SharePoint to SharePoint Online?

22. How large a migration can you handle?

23. Do you support Migration Manager with bring-your-own-storage (BYOS)?

24. Can you migrate user data to OneDrive?

25. How do you track migration progress?

26. What happens to custom code and field types during migration?

27. Can you migrate content tied to a bank acquisition or merger?

Workflow and Forms Modernization

28. Can you migrate Nintex workflows to Power Automate?

29. Can you modernize SharePoint 2010 and 2013 workflows?

30. Can you convert Nintex Forms or Infowise forms to Power Apps?

31. Do you keep business data on-premises during workflow modernization?

32. Can you handle complex workflow integrations, such as Dynamics GP?

33. How do you handle Nintex Lazy Approval email routing?

34. Can you retain Power Automate run history beyond the platform default?

Power Platform

35. What Power Platform services do you provide?

36. Can you set up a high-availability on-premises data gateway?

37. Do you implement Power Platform governance and ALM?

38. Can you integrate Power Platform with SQL Server and line-of-business systems?

AI and Copilot

39. Do you provide Microsoft Copilot consultation and implementation?

40. Can you build custom agents in Copilot Studio?

41. Do you produce enterprise AI architecture documentation?

42. Can you help us define an AI governance and adoption strategy?

Security and Compliance

43. Do you perform IIS and SharePoint security hardening?

44. Can you remediate specific CVEs on our SharePoint farms?

45. How do you harden TLS and cipher suites without breaking SharePoint?

46. Do you deliver remediation as scripts we can run ourselves?

47. Are your delivery practices suitable for regulated environments?

Authentication, Identity, and Infrastructure

48. Can you configure modern authentication for SharePoint Server?

49. Can you migrate SSRS from SharePoint Integrated Mode to Native Mode?

50. Can you build a disaster recovery plan for our SharePoint farm?

51. How should SQL Server be configured for SharePoint?

52. Do you support Office Online Server and other SharePoint companion services?

Still Have a Question?

If your question is not answered here, or you want to scope a specific environment or outcome, use the Connect With Us page to send an inquiry. Include your SharePoint version, hosting model, and the systems involved, and we will respond with a tailored answer.

®2024